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Certified Peer Support Specialist

Peer Support services emphasize personal safety, self-worth, confidence, and growth, connection to the community, boundary setting, planning, self-advocacy, personal fulfillment, and development of social supports, the helper principle, and effective communication skills. Services emphasize the acquisition, development, and expansion of rehabilitative skills needed to move forward in recovery. Peer Support Specialists will identify themselves as a person who has been diagnosed with an SPMI or as a recovering addict based on the Federal definitions.

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Examples of specific interventions include:

● Self-Help

● System Advocacy

● Individual Advocacy

● Pre-Crisis and Post-Crisis Support

● Housing

● Education/Employment

● Meals and Social Activities

● Peer Support Whole Health Integration

● Wellness and Recovery Support

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Qualifications

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• Minimum of a High School diploma or a GED

• North Carolina Certified Peer Support Specialist credential

• Meet the provider qualification policies, procedures, and standards established by DMA

• Meet the provider qualification policies, procedures, and standards established by the Division of Mental Health/Developmental Disabilities and Substance Abuse Services (DMH/DD/SAS)

• Approved as a provider in the PIHP provider network

• Fulfill the requirements of 10A NCAC 27G

• Persons eligible to provide this service will achieve certification in the State of North Carolina as a Peer Support Specialist by satisfactorily completing the 40-hour state-approved training

• Must receive supervision from a Qualified Professional if the person is not themselves a Qualified Professional (paraprofessionals)

Licensed Professional

Responsibilites​

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• Complete clinical assessment, treatment planning, and/or arranging of appropriate therapeutic programs.

• Provide counseling services based on mental health, psychological, and human development theories, principles, and techniques to youth, adults, and groups.

• Deliver psychoeducation to consumers, providing information regarding mental health, emotional disorders, substance use, co-occurring disorders, and/or behavioral health.

• Regularly analyze and assess consumer progress through accepted objective and subjective measures; maintain up-to-date progress notes.

• Creates appropriate therapeutic interventions for both individuals and/or groups of consumers.

• Review and evaluate recent psychosocial health research and interpret it to professionals and consumers.

• Provide de-escalation techniques and crisis intervention as necessary.

• Coordinate with clinical, health education, community health, and other staff members in the provision of services to consumers. Provide referrals for services needed.

• Creates discharge plans and acts as liaison to referral sources and supports of continuation of care as needed.

• Attend all trainings and supervisions as required.

• Maintains all clinical documentation in accordance with regulatory and accrediting standards.

• Adhere to all agency policies as well as state and federal laws.

• Maintain consumer confidentiality and perform duties at the highest ethical and professional standards.

• Assume other responsibilities as directed.

• Experience in diagnosing, treating, and evaluating the effectiveness of treatment of children or adults with mental health or substance abuse disorders.

• Direct service experience including face-to-face treatment and interventions for individuals with a primary mental health or substance use diagnosis.

• Ability to diagnose according to the standards of the DSM-5-TR.

• Knowledge of several clinical modalities, including the provision of trauma-informed care frameworks.

• Willingness to provide services with empathy while upholding the dignity and autonomy of our consumers.

• Excellent oral and written communication skills.

• Experience in using computers and software, including Microsoft Office products.

• Ability to establish and maintain effective working relationships with clients, families, caregivers, diverse service provider networks, medical personnel, and agency staff.

• Ability to work independently in the field and effectively as a part of a team, and follow the agency’s values.

• Ability to work under pressure, within short timelines to implement service plans.

• Must be willing to see clients at home or in the community occasionally.

• Must have a valid driver's license and insurance.

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Qualifications

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• Master’s degree or higher from an accredited university in the behavioral and mental health field.

• NC Licensed Mental Health Professional (social worker, mental health counselor, marriage and family therapist, doctoral level psychologist) in good standing. Provisionally licensed individuals will be considered.

• Bilingual (English and Spanish)

• Trauma Certified

Qualified Professional

Responsibilities

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• Perform comprehensive functional assessments and reassessments, which integrate symptomatology and treatment recommendations into plans of care

• Develop appropriate plans of care or person-centered plans to assist clients with identified outcomes and objectives. Ensure short-term and long-term intensive service plan implementation, including authorization of specific in-home and community services to meet the identified client needs

• Resolution of client-directed concerns to ensure quality service delivery

• Collaboration and coordination were made with other providers of client services

• Discharge, terminate, or transfer as needed to ensure optimum care

• Adherence to all agency policies, including ethics, service regulations, and professional practices

• Collateral contact made with therapists and other personnel for case consultation, service plan development, and provider oversight

• Maintenance of client records

• Maintenance of community or facility-based Individualized Supervision Plans

• Coordination of services with other community service providers, including community mental health and disability service organizations

• Attend all trainings and in-services as required for the position

• All other duties as assigned per Service Specific Definitions

• Knowledge of local in-home and community options and resources for children, adolescents, seniors, or adults with mental health diagnoses and their caregivers

• Direct functional assessment, service planning, and implementation experience

• Experience monitoring client service plan implementation regarding service delivery quality, timeliness, and appropriateness

• Ability to function in a multi-lingual, multi-cultural environment, including providing service with the use of interpreters

• Ability to travel to and from the client’s home that may not be ADA accessible

• Excellent oral and written communication skills

• Experience in crisis intervention

• Ability to maintain paper and electronic records and files of clients and services provided

• Experience in using computers and software, including Microsoft Office products

• Ability to establish and maintain effective working relationships with clients, families, caregivers, diverse service provider networks, medical personnel, and agency staff

• Ability to work independently in the field and effectively as a part of a team, and follow the agency’s values

• Ability to work under pressure, within short timelines to implement service plans

• Must be willing to see clients at home or in the community

• Must have a valid driver’s license and insurance

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Qualifications

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• Minimum education requirements (Bachelor's in non-human services field and 4 years of MH/DD/SA experience; Bachelor's in human services field and 2 years of MH/DD/SA experience; or Master's in human services field and 1 year of MH/DD/SA experience)

• Possession of a valid driver’s license

• Use of a reliable motor vehicle

• Proof of mandatory state motor vehicle insurance

• Ability to pass a criminal background check

• Degree verification

• Understanding of systemic barriers and social determinants of health

Day Support Worker

Responsibilities ​

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• Work to create an environment conducive to learning and the acquisition of skills

• Assist clinical staff in the assessment of individual skills development and implementation of appropriate programs, which may require physically assisting individuals, including lifting, passive restraints, and hand-over-hand assistance

• Maintain appropriate progress notes and pertinent records corresponding to Individual Support Plans and other pertinent record-keeping requirements

• Assist with activities of daily living (ADL)

• Assist in the development and utility of community resources to further enhance the individual's community experience

• Safeguard the privacy and confidentiality of the individuals

• Perform duties that ensure the health and safety of the individuals

• Attend orientation, in-service, and required training,s and regular staff meetings as outlined by the Manager

• Maintain and monitor professional demeanor and conduct,t including punctuality, attendance, appearance, and programmatic interactions

• Follow the regulations, policies, and procedures as outlined by SRFC, Inc. and by the funding agencies responsible for licensing and certifying the program

• Complete any physical maintenance duties as may be necessary

• Represent SRFC, Inc. and individuals with developmental disabilities in a positive manner

• Other duties as assigned

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Qualifications

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• Ability to commute

• High school Diploma or GED

Psychosocial Rehabilitation Group Facilitator

Responsibilites

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• Provide group treatment to clients with co-occurring disorders by engaging them in activities that focus on the development of skills to be used by individuals in their living, learning, social and working environments; Social, problem solving and coping skill development; Illness and medication self-management; Prevocational skills and Recreational activities and/or leisure skills which support a goal on the IRP and improve rehabilitation skills necessary for recovery.

• Complete documentation according to SRFC, Inc. and the payer source’s acceptable standards policies.

• Participate in supervision, department, agency wide and other meetings, trainings, and development opportunities as determined appropriate by supervisors;

• Participation in the development and updating of Person Centered Plans.

• Notify the company in regard to problems that may arise in service Delivery. This includes clinical concerns, scheduling problems, and client/family unwillingness or inability to participate in program.

• Adherence to all agency policies including ethics, service regulations, and professional practices.

• Attend all trainings as required for the position.

• Commitment and implementation of accountability process as defined by SRFC, Inc.

• Other duties as assigned

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Qualifications

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• High School Diploma

• 2+ years experience in mental health/substance abuse field; Experience with Medicaid

• programs desired

• Criminal background check is a requirement of employment

• Active Peer Support Certification

Residential Counselor

Responsibilities

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• Provide individual or group treatment to clients with co-occurring disorders

• Participate in weekly supervision, department, agency-wide, and other meetings, trainings, and development opportunities as determined appropriate by supervisors

• Coordinate, prepare, and maintain required charting and documentation in a timely and thorough manner

• Participation in the development and updating of Person Centered Plans, as well as any Team Meetings

• Assist the household tasks to be inclusive of, including but not limited to supervising meal preparation and cleanup, shopping for groceries and household supplies, ordering food and supplies, performing laundry duties, cleaning the facility, collecting garbage, and other duties as needed

• Adhere to all client confidentiality requirements and standards

• Provide direct client care/assistance regarding personal budgeting, leisure activities, socialization, nutrition, personal shopping, stress management, personal hygiene, medications, and crisis/anger management

• Rotating Schedule

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Qualifications

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• High School Diploma or Equivalent is necessary

• At least one year of experience with individuals with Developmental Disabilities is preferred

• Use of a reliable Motor Vehicle

• Successful results of the Health Care Registry Check

• Criminal Background Check is a Requirement of Employment